The most concerned issue for tourists on Yangtze River Three Gorges cruise ships

Starting from May, the peak season for Yangtze River Three Gorges cruise ships is approaching. Passengers who are taking a Three Gorges cruise ship for the first time must have various questions in their minds. Below, the editor will summarize these questions and provide answers for everyone.

How can we book and pick up tickets in a different location?

At present, luxury cruise ships in the Three Gorges of the Yangtze River have adopted real name boarding. You can book tickets through agents and then use your ID card to board the ship. Payment can be made through Alipay, a third-party platform.

Does the Three Gorges luxury cruise ship have paper tickets? How to get the ticket?

Nowadays, luxury cruise ships in the Three Gorges of the Yangtze River do not have paper tickets. If you need reimbursement documents, please fill in the invoice item in the order and have it sent out by the finance department of the agent company.

How can tourists obtain invoices? Do you need express delivery fees?

In your order, you can indicate the need for an invoice or contact customer service. The finance department will send it out by registered mail or express delivery within 3 working days. The invoice is a value-added tax invoice, and the item can only be filled in as travel expenses. The express delivery fee is borne by our company, and you only need to be responsible for receiving the express delivery.

Will floods or droughts affect the safety of Three Gorges cruise ships?

The Three Gorges Scenic Area is located in the middle and upper reaches of the Yangtze River. Due to the construction of the Three Gorges Dam, the Three Gorges section has become the largest reservoir area, so the water level is minimally affected by seasonality. During floods or droughts, the navigation of cruise ships will not be affected in any way. Cruise ships can depart and arrive at the port on time.

Will the Three Gorges cruise ship arrive on time?

Normally, the ship departing from Sheung Shui will arrive in Chongqing at about 8-9 a.m. on the fifth day, and the ship departing from Sheung Shui will arrive in Yichang at about 12 noon on the the fourth day.

Can we book tickets on the day of departure?

Three Gorges cruise ships usually need to be booked about 30 days in advance, and the closer the departure date, the more tight the ship space. Most luxury cruise ships in the Three Gorges of the Yangtze River have seats between 200-300. Under normal circumstances, the full load rate of the cruise ship can reach over 90%, so it is correct to book tickets in advance.

Can smoking be allowed on the Three Gorges cruise ship?

According to the relevant safety regulations of Yangtze River cruise ships, smoking is not allowed in public activity areas. However, you can smoke on the deck, on the balcony of the guest room, or in the fixed cigar room of the cruise ship. Some cruise ships also have non-smoking floors and non-smoking rooms that can be reserved in advance.

What is the best season to visit the Three Gorges of the Yangtze River?

The climate of the Yangtze River averages 28 degrees Celsius in summer and 8-10 degrees Celsius in winter. The interior of the cruise ship is fully enclosed with central air conditioning, making it suitable for visiting the Three Gorges all year round. The Yangtze River will experience changes in water level, with winter being the dry season (low water level) and summer having higher water levels, but neither will affect the Three Gorges tourism. In spring and summer, you can enjoy the green mountains and clear waters, and in autumn and winter, you can enjoy the red leaves of Wushan.

Is there a dedicated person responsible for cleaning clothes? Do you charge for it?

There are dedicated laundry bags and laundry receipts in the guest room. You can fill in the relevant information and put your clothes into the laundry bag. The waiter will take your clothes and receipts to the boat washing department while organizing the room, and deliver the washed clothes to your room at your designated time. All require additional payment. Generally speaking, most cruise ships offer full laundry package services, with prices ranging from 150-200, without counting the number of clothes.

Is there drinking water on board?

The water quality of the Yangtze River is turbid and has a high sediment content. To obtain clean and hygienic drinking water and washing water on board, water treatment equipment is very important, which is related to the physical health of customers and employees. At present, luxury cruise ships in the Three Gorges of the Yangtze River have water purification equipment, sanitation and disinfection, and filtration facilities. And the drinking water it provides can meet the domestic drinking water standards issued by the Ministry of Health of China. It should be noted that the domestic water on the cruise ship cannot be consumed; The boiled water consumed on board is strictly filtered and boiled before being provided to you for drinking. Some cruise ship rooms are equipped with water boilers inside, and a bottle of mineral water is also given away every day.

What should I do if I get sick during the journey?

Some ships are equipped with professional medical rooms and a qualified doctor, and all medical services require additional payment. Some medical rooms can also provide consultation services for each guest room, which can be conducted 24 hours a day.

Is it convenient to communicate with land on board?

GMS and CDMA phones can be used along the entire Three Gorges of the Yangtze River, allowing you to stay in touch with your family and friends almost anytime, anywhere. Luxury cruise ships in the Three Gorges of the Yangtze River usually have satellite phones and faxes, as well as onboard mobile phones, making it very convenient to communicate with land. We also provide various business services, such as rental services for photocopiers, computers, projectors, typewriters, as well as secretarial services. It also has a wireless network.

13. Sometimes it is necessary to use a laptop and a mobile phone for charging. What is the power outlet on a cruise ship like?

For safety and fire prevention reasons, the use of built-in high-power appliances is prohibited in the room of the cruise ship. There are 110V-220V two and three sockets in the guest rooms of the cruise ship. If you need to use your own laptop and other appliances, you can obtain power in a timely manner. If you need to use high-power appliances such as hair dryers, you should inform the service personnel in advance. General 220V power supply in Chinese Mainland. If you are carrying an appliance that uses 110V power supply, be sure to identify the socket carefully. The 110V power supply for cruise ships is usually installed in the bathroom. If the appliances you bring need to be charged, please hand them over to the front desk, and the service personnel will handle it for you. If you want to charge in the room, please inform the management personnel in advance and pay attention to whether the room voltage meets your electrical charging requirements.

14. Do I need to give a tip to the service personnel?

The China National Tourism Administration prohibits tourism service personnel from asking guests for tips, but tips have become an important source of income for foreign-related cruise ship service personnel. Usually, the salary of waiters is not very high, ranging from 1000 to 1500 yuan per month. It is very popular to receive tips. Generally, bellboys, room service staff, and tour guides who provide full service should pay a certain amount of tips to show recognition of their work. At present, luxury cruise ships in the Three Gorges of the Yangtze River usually adopt a voluntary tipping form. You can pay a separate tip to individual service personnel, and they will definitely be happy to accept it because it is a recognition of their high-quality service. Any tour guide or service personnel who refuse to provide services or intentionally make things difficult, implying the need for tips, may refuse and file a complaint against them. Those who have affected their travel and suffered losses can demand compensation.

Can the consumption of Three Gorges cruise ships be settled through unified signing?

After completing the boarding and check-in procedures, you will receive a boarding card. After signing your room number and name on the card, you can use it to sign bills and make purchases on the ship. All your expenses during the journey will be included in your room card bill, and you can settle the fees in cash or by swiping the card at the front desk before arriving at your destination. Savings cards and credit cards can be used onboard, but it should be noted that Alipay or WeChat payment cannot be used onboard.

Can I use US dollars or euros after spending all 16 Chinese yuan?

The service counters of Three Gorges Cruise can handle foreign currency exchange and credit card swiping services, and your bills can be settled and paid in foreign currency. In general, the foreign currencies that can be exchanged on board are: US dollars, Canadian dollars, British pounds, euros, Japanese yen, Hong Kong dollars, Macau dollars, New Zealand dollars, Australian dollars, Singapore dollars, Thai baht, Philippine pesos, Swedish krona, Danish krona, Norwegian krona, Finnish marks, and Spanish pesetas.

What are the things to pay attention to when traveling ashore?

Before departing for sightseeing, you will receive a departure card, which must be returned to the front desk upon arrival to confirm whether you have returned to the ship. When visiting Xiaosanxia and Shennong Creek, you will be required to wear a life jacket to ensure safety. It should be noted that you must remember the name of the cruise ship you are taking, the dock you are docked at, and the departure time of the cruise ship at each tourist attraction. In case of unexpected situations, you must rush back to the cruise ship by yourself before it sets sail. When you don't know the way back to the boat and you don't have a language barrier, you can show your disembarkation card or information about your boat ride to local tourism professionals or any citizens, and they will be happy to guide you to the way back to the boat.

If you haven't gone ashore for sightseeing, is there nothing to do on the boat?

In addition to shore sightseeing, the ship will arrange a variety of colorful activities for you. Different cruise ships will have different activity arrangements. Usually, there will be song and dance performances, boat tours, lectures on the Three Gorges of the Yangtze River, Chinese calligraphy, Chinese food culture, Tai Chi and other lecture activities arranged on board. You can choose to participate according to your own situation.

What items are included in the cost of a Three Gorges cruise?

The boat ticket is an all inclusive price, which includes accommodation during the boat ride, breakfast, lunch, and dinner, the cost of visiting three scenic spots during the voyage, tour guide service fees, song and dance performances, and evening parties. It does not include medical services, tips, and purely personal consumption items such as alcohol, laundry, phone calls, beauty salons, shopping, and self funded shore visits to scenic spots. In addition, some ships are equipped with medical rooms and a qualified doctor, and all medical services require additional payment.

How do we get from the airport to the port when we first arrive in Chongqing?

You can take a taxi directly to the boarding port of the cruise ship. You can also take light rail transit and buses to the boarding assembly point/boarding dock. You can also take the airport flight to the city center and then proceed to the dock.

21. How to handle boarding and check-in procedures?

Boarding procedures usually begin 3 hours before departure. You need to provide your ID card to the cruise control center. If a child does not have an ID card, they can use their household registration book. The cruise control center will arrange a room based on the passenger capacity of the day's voyage, and you will receive both the room number and room access card.