Refund and modification rules

Refund rules:
For individual bookings of internal guests on special flights such as non holidays and non charter flights on the Chongqing Yixian route, if the order is cancelled due to tourist reasons, the deduction standards for fees are as follows:

Changhang Cruise:
15 days or more before the start of the itinerary, 10% of the total order amount will be charged;
From 14 to 7 days before the start of the itinerary, 30% of the total order amount will be charged;
From 6 to 4 days before the start of the itinerary, 50% of the total order amount will be charged;
From 3 days to 0 days before the start of the itinerary, 100% of the total order amount will be charged.

Century Cruise:
7 days or more before the start of the trip, no loss of cancellation allowed;
From 6 to 4 days before the start of the itinerary, 20% of the total order amount will be charged;
From 3 days to 1 day before the start of the itinerary, 40% of the total order amount will be charged;

Golden Cruise:
16 days or more before the start of the trip, cancellation without loss;
From 15 to 10 days before the start of the itinerary, 50% of the total order amount will be charged;
From 9 to 5 days before the start of the itinerary, 70% of the total order amount will be charged;
From 4 days to 0 days before the start of the itinerary, 100% of the total order amount will be charged.

Da Mei Cruise:
15 days or more before the start of the trip, cancellation without loss of interest;
From 14 to 8 days before the start of the itinerary, 50% of the total order amount will be charged;
From 7 to 0 days before the start of the itinerary, 100% of the total order amount will be charged.

Chutian Cruise:
31 days or more before the start of the trip, cancellation without loss;
From 30 to 21 days before the start of the itinerary, 20% of the total order amount will be charged;
From 20 to 11 days before the start of the itinerary, 50% of the total order amount will be charged;
From 10 to 8 days before the start of the itinerary, 75% of the total order amount will be charged;
From 7 to 0 days before the start of the itinerary, 100% of the total order amount will be charged.

Interstellar Cruise:
22 days or more before the start of the trip, cancellation without loss;
From 21 to 16 days before the start of the itinerary, 30% of the total order amount will be charged;
From 15 to 11 days before the start of the itinerary, 50% of the total order amount will be charged;
From 10 days to 0 days before the start of the itinerary, 100% of the total order amount will be charged.

Presidential Cruise:
30 days or more before the start of the itinerary, 10% of the total order amount will be charged;
From 29 to 15 days before the start of the itinerary, 30% of the total order amount will be charged;
From 14 to 7 days before the start of the itinerary, 50% of the total order amount will be charged;
From 6 to 0 days before the start of the itinerary, 100% of the total order amount will be charged.

Meiwei Cruise:
60 to 90 days before the start of the itinerary, 50% of the total order amount will be charged;
From 30 to 60 days before the start of the itinerary, 100% of the order amount will be charged;
From 30 days to 1 day before the start of the itinerary, 100% of the order amount will be charged.

Exploration of the Yangtze River:
16 days or more before the start of the itinerary, 10% of the total order amount will be charged;
From 15 to 8 days before the start of the itinerary, 30% of the total order amount will be charged;
From 7 to 4 days before the start of the itinerary, 50% of the total order amount will be charged;
From 3 days to 0 days before the start of the itinerary, 100% of the total order amount will be charged.

Miracle of the Yangtze River:
16 days or more before the start of the itinerary, 10% of the total order amount will be charged;
From 15 to 8 days before the start of the itinerary, 30% of the total order amount will be charged;
From 7 to 4 days before the start of the itinerary, 50% of the total order amount will be charged;
From 3 days to 0 days before the start of the itinerary, 100% of the total order amount will be charged.

Royal Cruise:
15 days or more before the start of the trip, cancellation without loss of interest;
From 14 to 10 days before the start of the itinerary, 50% of the total order amount will be charged;
From 7 to 4 days before the start of the itinerary, 80% of the total order amount will be charged;
From 3 days to 0 days before the start of the itinerary, 100% of the total order amount will be charged.

Business Cruise:
15 days or more before the start of the trip, cancellation without loss of interest;
From 14 to 10 days before the start of the itinerary, 50% of the total order amount will be charged;
From 7 to 4 days before the start of the itinerary, 80% of the total order amount will be charged;
From 3 days to 0 days before the start of the itinerary, 100% of the total order amount will be charged.

Change rules:
1. For special flights such as non holidays and charter flights, passengers can apply for a change of flight for the next flight 15 days (excluding) before departure, but it will not be processed when the cabin is full; When rescheduling to the next voyage, if the price of the following voyage is higher than the original voyage, the price of the next voyage shall be executed, and the difference shall be made up; When rescheduling to the next voyage, if the price of the following voyage is lower than the original voyage, the difference will not be refunded;
2. No rescheduling procedures will be processed within 15 days before departure;
3. The rescheduling is limited to once, and the rescheduling fee is 10% of the order amount. Those who have not boarded the ship after the change shall be invalidated according to the date before the change.

Special note:
1. The "day" mentioned above refers to a natural day, which is based on Beijing time;
2. The ticket is only valid for the same day's voyage and will be invalidated upon expiration, with non refundable fees;
3. Special flights such as holidays, chartering, group flights, non Chongqing Yi routes, as well as compatriots and foreign guests from Hong Kong, Macao, Taiwan, etc., shall not be refunded or changed in principle. If it is necessary to refund or change, proof shall be provided and the actual application result of the shipping company shall prevail;
4. Holiday voyage definition: The voyage partially or entirely falls within the scope of national statutory holidays or major local holidays (including one day before and after), among which the Spring Festival voyage includes New Year's Eve to the fifteenth day of the first lunar month;
5. If the cancellation of the order is due to force majeure or events that the cruise company has fulfilled its reasonable duty of care but cannot avoid, it is not the responsibility of the cruise company and the booking center. Such events include but are not limited to safety issues related to the cruise ship, flooding of the cruise ship or failure or damage to the hull, mechanical components, and fixed parts (situations that the carrier cannot foresee or avoid after routine and comprehensive mechanical inspections), port congestion and blockage, or other situations beyond the carrier's control.

Three Gorges Luxury Cruise Schedulewww.sanxia-china.com/yacht/timetable