User Registration Agreement and Privacy Policy

Dear user, during the process of registering as a user of the Three Gorges Cruise Booking Center, you need to complete our registration process and sign the following agreement online by clicking 'agree'. Please carefully read and fully understand the terms and conditions in the agreement before clicking 'agree', especially in bold font.

Service Agreement

Confirmation and acceptance of service agreement

The Three Gorges Cruise Booking Center website is operated by Chongqing Meiya International Travel Agency Co., Ltd. For specific product services, they will be provided by qualified service providers.If the user ("User" or "You") accesses, books or uses the products or services (collectively referred to as "Services") of the Three Gorges Cruise Booking Center on this website, the websites of affiliated companies of the Three Gorges Cruise Booking Center, or other mobile applications or software provided by the Three Gorges Cruise Booking Center (hereinafter referred to as "Three Gorges Cruise Booking Center Network"), it shall be deemed that the user has accepted the following disclaimer (hereinafter referred to as "Service Agreement" or "Agreement"). Please read the following content carefully, especially the bold font below. If you do not agree with any of the following content, please immediately stop accessing/using the relevant services provided by this website or any other mobile applications or software.

1. General Provisions

The content of this agreement includes the main text of the agreement, the individual service agreements of the Three Gorges Cruise Booking Center sub channel, and various rules that have been or may be published by the Three Gorges Cruise Booking Center network, including but not limited to disclaimers, privacy policies, product booking instructions, travel contracts, account agreements, and other agreements ("Other Terms"). If there is any inconsistency between this agreement and the "Other Terms", the "Other Terms" shall prevail. Unless otherwise expressly stated, any services provided by the Three Gorges Cruise Booking Center website are subject to this agreement.

If you, as a user of the affiliated or cooperative company of the Three Gorges Cruise Booking Center Network, log in to the platform of the Three Gorges Cruise Booking Center Network, visit the website of the Three Gorges Cruise Booking Center Network or use the services of the Three Gorges Cruise Booking Center Network, it shall be deemed that you agree to all the terms of this agreement and other rules, instructions and operational guidelines published by the Three Gorges Cruise Booking Center Network.

2. Service Introduction

Chongqing Meiya International Travel Agency Co., Ltd. uses its own operating system to provide online membership services for users through the Internet. Users must:

⑴ Provide equipment, including one personal computer, one modem, and internet access device.

⑵ Personal internet access and payment of telephone fees related to this service.

Considering the importance of online membership services at the Three Gorges Cruise Booking Center, users agree that:

Provide timely, detailed, and accurate personal information.

Continuously update registration information to meet timely, detailed, and accurate requirements. All original typed information will be referenced as registration information.

In addition, users may authorize Chongqing Meiya International Travel Agency Co., Ltd. to disclose their basic information to third parties, but Chongqing Meiya International Travel Agency Co., Ltd. cannot disclose users' supplementary information. Unless:

⑴ The user requests Chongqing Meiya International Travel Agency Co., Ltd. or authorizes someone to disclose this information through email services.

⑵ Corresponding legal and procedural requirements require Chongqing Meiya International Travel Agency Co., Ltd. to provide users' personal information.

If the information provided by the user is inaccurate, Chongqing Meiya International Travel Agency Co., Ltd. reserves the right to terminate the user's use of the Three Gorges Cruise Booking Center's online membership services.

Users agree to accept various information services provided by the Three Gorges Cruise Booking Center's online membership services while enjoying the Three Gorges Cruise Booking Center's online membership services,Including but not limited to EDM, SMS, Three Gorges Cruise Booking Center App information push, PC advertising and other service and marketing information.

3. Modification of Service Terms

The Three Gorges Cruise Booking Center Network will modify the terms of service when necessary. If it formulates and modifies this agreement and/or various rules to provide users with relevant services based on the Internet and mobile networks, it should publish a notice in advance on this page and its corresponding pages. Users should regularly log on this page and other relevant pages to understand the latest agreement content. The revised agreement and rules will automatically take effect seven days after they are published on this page and related pages.If you do not agree with the relevant changes, you should immediately stop accessing the Three Gorges Cruise Booking Center website or using the Three Gorges Cruise Booking Center services. If users continue to use the Three Gorges Cruise Booking Center website services seven days after the website agreement and rules have been changed, it means that you accept the revised agreement and rules.

4. Service change, interruption, termination

You fully understand and agree that this service involves Internet, mobile communication and other services, which may be affected by unstable factors in various links. Therefore, for any risk of service interruption, cancellation or termination caused by force majeure, computer virus or hacker attack, system instability, user location, user shutdown, GSM network, Internet, communication lines and other reasons that cannot be predicted or controlled by the Three Gorges Cruise Booking Center Network, the Three Gorges Cruise Booking Center Network will not be liable for any loss caused to you.

The Three Gorges Cruise Booking Center website needs to regularly or irregularly inspect or maintain the platform or related equipment that provides network services. If network services (including paid network services) are interrupted within a reasonable time due to such circumstances, the Three Gorges Cruise Booking Center website shall not be held responsible for this, but the Three Gorges Cruise Booking Center website shall notify in advance as much as possible.

You fully understand and agree that, except as otherwise provided in this service agreement, due to the special nature of network services, the Three Gorges Cruise Booking Center website may change, interrupt or terminate some or all of its network services. The Three Gorges Cruise Booking Center website shall not be held responsible for this, but shall provide prior notice and reserve time for you to handle relevant rights and interests as much as possible.

5. Usage rules

When using the Three Gorges Cruise Booking Center website service, users must comply with the relevant laws and regulations of the People's Republic of China. Users agree not to use this service for any illegal or improper activities, including but not limited to the following:

Upload, display, post, disseminate or otherwise transmit information containing one of the following:

(1) Opposing the fundamental principles established by the Constitution;

(2) Endangering national security, leaking state secrets, subverting state power, and undermining national unity;

(3) Damaging national honor and interests;

(4) Those who incite ethnic hatred, ethnic discrimination, and undermine ethnic unity;

(5) Disrupting national religious policies, promoting cults and feudal superstitions;

(6) Spreading rumors, disrupting social order, and disrupting social stability;

(7) Spreading obscenity, pornography, gambling, violence, murder, terror, or inciting crime;

(8) Insulting or slandering others, infringing upon their legitimate rights;

(9) Contains false, harmful, coercive, infringing upon the privacy of others, harassing, infringing, defamatory, vulgar, obscene, or other morally offensive content;

(10) Containing other content restricted or prohibited by Chinese laws, regulations, rules, ordinances, and any legally binding norms.

Using network service systems for any illegal purpose. Utilize the Three Gorges Cruise Booking Center's online services to engage in the following activities:

(1) Entering computer information networks or using computer information network resources without permission; Unauthorized deletion, modification, or addition of computer information network functions; Unauthorized deletion, modification, or addition of data and applications stored, processed, or transmitted in computer information networks; Intentionally creating and disseminating destructive programs such as computer viruses; Other behaviors that pose a threat to computer information network security.

(2) Commercially utilize any data on the Three Gorges Cruise Booking Center website, including but not limited to using the information displayed on the Three Gorges Cruise Booking Center website in any way, such as copying, disseminating, etc., without the prior written consent of the Three Gorges Cruise Booking Center.

(3) Using any device, software, or routine program or other means to interfere or attempt to interfere with the normal operation of the Three Gorges Cruise Booking Center website or any transactions or activities currently being conducted on the Three Gorges Cruise Booking Center website, or taking any action that would result in an unreasonable large data load on the Three Gorges Cruise Booking Center network equipment.

(4) Unfair competition behavior that violates the principle of good faith, or other malicious behaviors such as maliciously placing orders or false transactions that disrupt the trading order of the Three Gorges Cruise Booking Center

(5) Other behaviors unrelated to online transactions.

6. Intellectual Property

The intellectual property rights of the content (including but not limited to products, software, web pages, text, images, audio, video, data, information, etc.) provided by the Three Gorges Cruise Booking Center on the platform and related services belong to the Three Gorges Cruise Booking Center. The user promises that the content uploaded through the Three Gorges Cruise Booking Center (including but not limited to various forms of content such as text, images, videos, audio, etc.) is original or has been legally authorized, and the intellectual property rights generated belong to the user or relevant rights holders, unless otherwise agreed between you and the Three Gorges Cruise Booking Center or specially stipulated by law.

The content uploaded and published by users through this website is your own responsibility. If the content you send or disseminate violates laws, regulations, or infringes on the rights of others, the Three Gorges Cruise Booking Center has the right to make independent judgments and take measures such as deleting, blocking, or disconnecting links. If disputes arise due to infringement of intellectual property rights of others, users shall bear full responsibility on their own. The Three Gorges Cruise Booking Center is exempt from liability for the above disputes. If your actions cause losses to the Three Gorges Cruise Booking Center, the Three Gorges Cruise Booking Center has the right to demand compensation from you in accordance with legal provisions.

Users who upload, publish or transmit content (including but not limited to products, software, web pages, text, images, audio, video, data, information, etc.) through the Three Gorges Cruise Booking Center grant the Three Gorges Cruise Booking Center and its affiliates, as well as third parties designated by the Three Gorges Cruise Booking Center, a global, free, non exclusive, and sublicensable right (including but not limited to the right to copy, translate, compile, disseminate information on the internet, adapt, and produce derivatives, performances and displays). The scope of use includes but is not limited to the current Three Gorges Cruise Booking Center website or other websites, applications, products, or terminal devices designated by the Three Gorges Cruise Booking Center.

The user confirms and agrees to authorize the Three Gorges Cruise Booking Center to protect the intellectual property rights of the content uploaded and published by you in its own name or by entrusting a professional third party. The forms of protection include but are not limited to monitoring infringement behavior, sending protection letters, filing lawsuits or arbitrations, mediation, and settlement. The Three Gorges Cruise Booking Center has the right to make decisions on protection matters and independently implement them.

7. User Privacy Policy

Respecting users' personal privacy is a fundamental policy of Chongqing Meiya International Travel Agency Co., Ltd. Therefore, as a supplement to the analysis of personal registration information in the second point above, Chongqing Meiya International Travel Agency Co., Ltd. will not disclose, edit, or reveal users' supplementary information or non-public content stored in the Three Gorges Cruise Booking Center network member service, unless there is a legal requirement or Chongqing Meiya International Travel Agency Co., Ltd. believes in good faith that disclosing these letters is necessary in the following three situations:

⑴ Comply with relevant laws and regulations, and follow the legal service procedures of the Three Gorges Cruise Booking Center's network members.

⑵ Maintain the trademark ownership of the Three Gorges Cruise Booking Center.

⑶ Strive to maintain the privacy and security of users and the general public in emergency situations.

⑷ Meet other relevant requirements.

special authorization

You fully understand and irrevocably grant the Three Gorges Cruise Booking Center and its affiliated companies and business partners the following rights free of charge:

(1) The affiliated companies or business partners of Three Gorges Cruise Booking Center allow users of Three Gorges Cruise Booking Center to log in to the affiliated companies or business partners and use their services. Any behavior of Three Gorges Cruise Booking Center users in the affiliated companies or business partners must comply with the provisions of such agreements, published rules, and instructions and operational guidelines for the correct use of services. In order to achieve the above functions, you agree that the Three Gorges Cruise Booking Center will synchronize your registration information, transaction/payment data, and other information and data on the Three Gorges Cruise Booking Center website to affiliated companies or business partner systems and allow them to use them.

(2) If you log in to the Three Gorges Cruise Booking Center with your affiliated company or business partner user account and password, in order to provide you with the same service, you agree that the Three Gorges Cruise Booking Center will synchronize your registration information, transaction/payment data, and other information and data under the affiliated company or business partner account to the Three Gorges Cruise Booking Center system and use it, and you will not hold the Three Gorges Cruise Booking Center or its affiliated companies or business partners responsible for this.

(3) To ensure transaction security, the Three Gorges Cruise Booking Center and its affiliated companies and business partners are allowed to conduct data analysis on user information, and the Three Gorges Cruise Booking Center and its affiliated companies and business partners are allowed to commercially utilize the above analysis results.

(4) The Three Gorges Cruise Booking Center will obtain your relevant information from affiliated companies and business partners. For example, when you book through affiliated companies or business partner websites of the Three Gorges Cruise Booking Center, the booking information you provide to them may be forwarded to the Three Gorges Cruise Booking Center for processing your order and ensuring a smooth booking. For example, the Three Gorges Cruise Booking Center allows you to log in with your social media account associated with the Three Gorges Cruise Booking Center's account, with your consent (you authorize the social platform).

(5) While enjoying the various services provided by the Three Gorges Cruise Booking Center, you authorize and agree to receive commercial information sent by the Three Gorges Cruise Booking Center to your email, mobile phone, mailing address, etc., including but not limited to the latest Three Gorges Cruise Booking Center product information, promotional information, etc. If you choose not to accept various information services provided by the Three Gorges Cruise Booking Center, you can refuse such information services according to the corresponding settings provided by the Three Gorges Cruise Booking Center.

8. User's account, password, and security

Once you successfully register as a user, you will receive a password and account. If you do not keep your account and password secure, you will be fully responsible. In addition, each user is fully responsible for all activities and events in their account. You can change your password and icon at any time, or end your old account and open a new one. If you discover any illegal use of user accounts or security vulnerabilities, immediately notify Chongqing Meiya International Travel Agency Co., Ltd.Please keep your password safe and do not disclose it to others. Any losses caused by improper password storage will be borne by you. You have the right and responsibility to engage in activities, behaviors, and events through your account in accordance with the law, and may not transfer the account in any form, authorize others to use your account, or trade accounts with others. Given the special nature of online services, the Three Gorges Cruise Booking Center is not obligated to verify whether you personally used the username and password set. Only to verify whether the username and password match those saved in the database. Anyone who enters the username and password set that matches those saved in the database can log in and use the various services provided by the Three Gorges Cruise Booking Center using the username and password set. Therefore, even if you believe that your account login behavior is not your own fault, the Three Gorges Cruise Booking Center website will not be held responsible for any resulting liabilities.

9. Refusal to provide guarantee

The user explicitly agrees that the use of email services is at their own risk. Chongqing Meiya International Travel Agency Co., Ltd. explicitly states that it does not provide any type of guarantee, whether explicit or implicit, but does not restrict commercial implicit guarantees, specific purposes, and appropriate guarantees that do not violate regulations. Chongqing Meiya International Travel Agency Co., Ltd. does not guarantee that the service will definitely meet the user's requirements, nor does it guarantee that the service will not be interrupted. We do not guarantee the timeliness, safety, or occurrence of errors in the service. Chongqing Meiya International Travel Agency Co., Ltd. refuses to provide any guarantee, including whether the information can be accurately, timely, and smoothly transmitted. The user understands and accepts that any information and materials (downloaded or obtained through the Three Gorges Cruise Booking Center network membership service) are up to the user and bear all risks and responsibilities for system damage or data loss. Users will not receive any verbal or written opinions or information from Chongqing Meiya International Travel Agency Co., Ltd., nor will they make any explicit guarantees here.

10. Limited Liability

Chongqing Meiya International Travel Agency Co., Ltd. is not responsible for any direct, indirect, incidental, special, or consequential damages arising from improper use of online membership services, illegal use of services, or changes in information transmitted by users. These damages will damage the image of Chongqing Meiya International Travel Agency Co., Ltd., so Chongqing Meiya International Travel Agency Co., Ltd. has already raised the possibility of such damages.

11. Storage and restriction of network member service information in the Three Gorges Cruise Booking Center

Chongqing Meiya International Travel Agency Co., Ltd. is not responsible for the deletion or storage failure of information posted by users. Chongqing Meiya International Travel Agency Co., Ltd. does not have a limit on the amount of information transmission, but it reserves the right to determine whether the user's behavior complies with the requirements and spirit of the Three Gorges Cruise Booking Center Network Member Service Terms. If the user violates the provisions of the service terms, their account for network member services will be suspended. All articles on this website are jointly owned by the original author and Chongqing Meiya International Travel Agency Co., Ltd. Anyone who needs to reprint articles on the website must obtain authorization from the original author or Chongqing Meiya International Travel Agency Co., Ltd.

12. User Management

Users are solely responsible for publishing content. The user's use of the service is based on all local laws, national laws, and international legal standards applicable to the website service. Users must follow:

When publishing information, it must comply with relevant Chinese regulations.

⑵ Do not use online membership services for illegal purposes.

⑶ Do not interfere with or disrupt network services.

Comply with all network protocols, regulations, and procedures for using online membership services.

Online membership service is the use of the internet to send and receive information. So, user behavior guidelines are based on national regulations, policies, and procedures related to the Internet. Users must promise not to transmit any illegal, harassing, defamatory, abusive, intimidating, harmful, vulgar, obscene or other information materials. In addition, users are not allowed to transmit any materials that incite others to commit criminal acts; Cannot transmit information that contributes to unfavorable domestic conditions and involves national security; Cannot transmit any information that does not comply with local regulations, national laws, and international laws. Unauthorized access to other computer systems is prohibited. If the user's behavior does not comply with the service terms mentioned above, Chongqing Meiya International Travel Agency Co., Ltd. will make an independent judgment and immediately cancel the user's service account. Users shall bear legal responsibility for their actions in online membership services. If users spread and disseminate reactionary, pornographic, or other illegal information in online membership services, the system records of online membership services may serve as evidence of users violating laws.

13. User's liability for breach of contract

The Three Gorges Cruise Booking Center website can determine whether a user has breached the contract based on user data; Users have the obligation to provide sufficient evidence and reasonable explanations for abnormal data, otherwise it will be deemed a breach of contract.

If the user violates relevant laws and regulations or the provisions of this agreement when using the Three Gorges Cruise Booking Center website service, it shall be deemed as a breach of contract by the user.Default handling measures:

(1)If the information posted by the user on the Three Gorges Cruise Booking Center platform constitutes a violation of this agreement or is suspected of being illegal or infringing on the legitimate rights of a third party,The Three Gorges Cruise Booking Center website can take immediate measures to delete the corresponding information according to the corresponding rules.

(2)The behavior implemented by users on the Three Gorges Cruise Booking Center website, Three Gorges Cruise Booking Center websiteAccording to the corresponding rules, users can be subject to measures such as account deduction of points, restriction of participation in marketing activities, suspension of providing some or all services to users, cancellation of orders, and deduction of liquidated damages. If the user's behavior constitutes a fundamental breach of contract, the Three Gorges Cruise Booking Center website may freeze the user's account and terminate the service provided to the user.

Compensation liability:

If the user's behavior causes losses (including direct and indirect economic losses) to the Three Gorges Cruise Booking Center Network and/or its affiliated companies, or is subject to any third-party claims, or is punished by relevant administrative departments, the user shall compensate the Three Gorges Cruise Booking Center Network and/or its affiliated companies for all losses, including but not limited to legal fees, litigation costs, etc.

14. Guarantee

The user agrees to safeguard and maintain the interests of all members of Chongqing Meiya International Travel Agency Co., Ltd., and is responsible for paying legal fees incurred by the user's use beyond the scope of the service, compensation fees for damages caused by violations of the service terms, and recovery fees for other people's use of the user's computer, account, and other intellectual property rights.

15. End of service

Users or Chongqing Meiya International Travel Agency Co., Ltd. may suspend website services at any time based on actual circumstances. Chongqing Meiya International Travel Agency Co., Ltd. is not responsible for any individual or third party and may interrupt services at any time. If users object to any suggestions for service terms or have objections to subsequent modifications, or are dissatisfied with the online membership services of the Three Gorges Cruise Booking Center, they have the following recourse rights:

⑴ No longer use the online membership service of the Three Gorges Cruise Booking Center.

⑵ End the user's eligibility to use the online membership service of the Three Gorges Cruise Booking Center.

⑶ Notify Chongqing Meiya International Travel Agency Co., Ltd. to cease services for this user. After the end of user service, the right of users to use the online membership service of Three Gorges Cruise Booking Center will be immediately suspended. Since then, Chongqing Meiya International Travel Agency Co., Ltd. no longer assumes any obligations towards users.

16. Notice

All notifications sent to users can be sent via email or regular mail. Chongqing Meiya International Travel Agency Co., Ltd. will send messages to users through email services, informing them of changes to service terms, service changes, or other important matters.

17. Participate in advertising planning

Users can add promotional materials or participate in advertising planning in the information they publish, and showcase their products on the free online membership service of the Three Gorges Cruise Booking Center. Any such promotional methods, including transportation of goods, payment, services, commercial conditions, guarantees, and advertising related descriptions, only occur between the corresponding users and advertising sellers. Chongqing Meiya International Travel Agency Co., Ltd. assumes no responsibility, and the Three Gorges Cruise Booking Center's online membership service is not obligated to bear any part of the responsibility for such advertising sales.

18. Ownership of email content

User defined content includes: text, software, sound, photos, videos, charts; All content in the advertisement; The entire content of the email; The Three Gorges Cruise Booking Center provides commercial information to users through its online membership service. All of these contents are protected by copyright, trademark, label, and other property ownership laws. Therefore, users can only use these contents under the authorization of Chongqing Meiya International Travel Agency Co., Ltd. and advertisers, and cannot copy, reproduce, or create derivative products related to these contents without authorization.

19. Legal

This service agreement shall be consistent with the interpretation of the national laws of the country, including any disputed or conflicting provisions in the legal terms. The user and Chongqing Meiya International Travel Agency Co., Ltd. unanimously agree to submit to the jurisdiction of the court. If any terms conflict with the law, these terms will be re interpreted as closely as possible, while other terms will remain legally effective and influential on the user. Any disputes arising from the user's interpretation of this service agreement or booking any products through the Three Gorges Cruise Booking Center website will be subject to the jurisdiction of the Changning District People's Court of Shanghai.

20. For disputes related to the Three Gorges Cruise Booking Center website, you are aware of and fully agree that for simple monetary payment cases with clear facts, clear rights and obligations, minor disputes, and subject amounts of RMB 50000 to RMB 100000, the small claims procedure will be used, and the first instance and final judgment will be implemented. For cases tried using the small claims procedure, matters related to trial organization, trial period, trial method, first instance and final trial shall be subject to the "Implementation Measures for the Pilot Reform of Streamlining Civil Procedure" issued by the Supreme People's Court.

Privacy Policy

1. Confirmation and acceptance of privacy policy

Respecting users' personal privacy is a fundamental policy of the Three Gorges Cruise Booking Center. The Three Gorges Cruise Booking Center website is a platform that gathers tourism service information provided by qualified hotels, ticket agencies, travel agencies, etc. for users to access. At the same time, it helps users to contact and book relevant tourism service projects with the aforementioned hotels, ticket agencies, travel agencies, etc. through the Three Gorges Cruise Booking Center website.Before using our products or services, please carefully read and confirm that you have fully understood the contents stated in this privacy policy, and have reached an agreement with Chongqing Meiya International Travel Agency Co., Ltd. and accepted all service terms.

Chongqing Meiya International Travel Agency Co., Ltd. also serves as the information controller for the Three Gorges Cruise Booking Center website,We attach great importance to protecting users' personal information and privacy security. We understand that providing information to us through the internet is based on trust in us, and we value this trust. We also understand the importance of privacy to you and make every effort to protect your privacy. To fully ensure your right to know, we provide a historical version of our privacy policy within 3 years.

2. Information collection

In order to better serve you, the Three Gorges Cruise Booking Center will follow the principles of "reasonableness, relevance, and necessity" and collect information with your consent as a prerequisite. It will not collect information prohibited by laws and regulations. Considering the importance of membership services at the Three Gorges Cruise Booking Center, users agree that the Three Gorges Cruise Booking Center will collect all information entered by you on the Three Gorges Cruise Booking Center website or provided to us in other ways,

(1) You need to authorize us to collect and use your personal information

Our products and subsequent services include some core functions, which include the necessary functions for implementing online travel services and ensuring transaction security. We may collect, store, and use the following information related to you in order to achieve these functions. If you do not provide relevant information, you will not be able to enjoy the products and/or services we provide. These features include:

(1) The necessary functions to enable online travel booking or provide you with products or services

a) Account Registration

You need to register a Three Gorges Cruise Booking Center account to become a user of the Three Gorges Cruise Booking Center. When you register as a member of the Three Gorges Cruise Booking Center, you must provide at leastcell-phone numberandSet passwordTo create an account for the Three Gorges Cruise Booking Center. We will verify your identity by sending a SMS verification code. If you refuse to provide your phone number, we will not be able to create an account and provide services for you at the Three Gorges Cruise Booking Center. When you update your personal information in the future, you must meet the requirements of being timely, detailed, and accurate. If you only use the product to browse and search for basic services, you do not need to register as a user of the Three Gorges Cruise Booking Center and provide your phone number and password information.

b) Product Display

When you use our products for searching and browsing, we need to collect the information you input on the webpage or appSearch keywordsTheThe page or link you clicked onIn order to return the corresponding page or result to you on the Three Gorges Cruise Booking Center server.

c) Place an order

When you book and use various travel products, you need to provide necessary information to complete the booking of travel products, including:

  • When booking domestic flights, you need to provide at leastPassenger's name, ID number, date of birth, and mobile phone numberInformation. When booking international/Hong Kong, Macau, and Taiwan tickets, you need to provide at leastPassenger name, gender, nationality, date of birth, ID number, ID validity period, mobile phone number, emailInformation. You can also provide us withAirline membership card numberTo obtain mileage accumulation service.
  • When booking domestic train tickets, different types of information may be required depending on the method used. When you choose to book at the Three Gorges Cruise Booking Center, you need to providePassenger name, identification number, and mobile phone numberInformation. When you choose '12306 booking', you need to provide12306 account informationWhen booking overseas train tickets, you need to provide at leastPassenger name, date of birth, contact name, mobile phone number, emailInformation may need to be provided by you depending on the productGender, passport number, date of use, place of residenceInformation.
  • When booking hotels, homestays, and guesthouses, you must provide at leastName, phone number, and email of the occupantInformation., At the same time, we will also collect the choices you made when placing your order, includingCheck in dateTheDeparture dateThelayout of a house or an apartmentIn certain special circumstances (such as special offer rooms, specific requirements of some hotels), you may also need to provide corresponding informationDocument informationYou can also provide us withHotel Group Membership Card NumberTo obtain relevant membership services.
  • When booking attraction tickets and entertainment services, depending on the type of service, you may need to provide different categories of information, includingName, ID type, ID number, ID issuing place, place of birth, date of birth, contact phone number, nationality, gender, passport number, issuing authority, issuing date, passport type, passport validity period, issuing date, Hong Kong and Macau travel permit endorsement type, weightandheight(Horse riding projects)Shoe size and myopia degree(Security considerations) Information.
  • When booking a car rental both domestically and internationally, you need to provideDriver's name, driver's ID card, mobile phone, WeChat ID, email, rental date, pick-up address, return address, flight numberInformation.
  • When you book private car services (including domestic and international airport transfers, domestic taxis, train transfers, domestic and international charter/ride hailing services), you will be required to provide different types of information based on different service categories, includingContact phone number, contact name, contact email address, contact WeChat ID, passenger name, passenger phone number, itinerary information.
  • When booking car tickets or travel routes, you need to providePassenger's name, ID number number, mobile phone numberInformation.
  • When you book any of the services such as boat tickets, yachts, sailboats, or pleasure boats, you must provide at leastName of the passenger, ID number number of the passenger, name of the ticket collector/contact person, mobile phone number of the ticket collectorInformation. When you book a ticket, you may also need to provideGender of boatmanInformation. When booking a yacht or sailboat, you also need to provideID number number of the draweeYou can also choose to provideContact person WeChatInformation in order to provide you with better service.
  • When you book airport parking, you need to provideTraveler's name, license plate number, parking time, pick-up time, return flight number, contact phone numberInformation.
  • When using visa services, you need to submitIdentity proof, asset proof, travel information, personal information form, visa application form, power of attorney, invitation materialsorinvitationInformation.
  • When you use foreign currency exchange services, you need to provideCash withdrawal time, cash withdrawal outlet, order amount, purchased products, currency, cash withdrawal city, name of cash withdrawal person, mobile phone number, ID number, purpose of foreign exchange purchaseInformation.
  • When you use online shopping services, you need to provide at leastMobile phone number, email address, name, and identification informationIn addition, based on different service categories, you also need to provideFlight number and date(On board pickup)Hotel name and date of check-in(Hotel pick-up)Cruise schedules and boarding ports(Cruise pickup) information.
  • When you use in store shopping services, you need to provideBank card numberandcell-phone numberInformation.
  • When you book any of the mobile WLAN or SIM card services, you must provide at leastPick up date/card pick-up date, return date(Only applicable to mobile WLAN)Number of reservations/number of reservations, name of traveler, contact phone numberIf you choose self pickup service, you also need to providePick up pointInformation.
  • When you book overseas data services, you need to provideDestination, phone number, time limitInformation.
  • When using local guide services, you need to provide at leastContact person and mobile phone numberInformation. In order to provide you with better service, you can also choose to offerWeChat, booking notes, boarding time, boarding location, dining time, flight numberInformation.
  • When you book food through the Three Gorges Cruise Booking Center Food Forest, you need to provideName, gender, phone number, emailInformation.
  • When you book insurance, you need to provide at leastDeparture date, return date, insurance period, number of insured persons, insured persons, policyholder, destinationInformation, some insurance types need to be providedFlight number, license plate number, house addressInformation.
  • When you book travel services, the information you need to provide for travel services (group tours, independent tours, weekend tours, cruise tours, peripheral tours, customized tours, air/train tickets+hotels, hotels+attractions) as a combination product depends on the combination of information collected by the specific sub services of the product (air tickets, train tickets, car rentals, private cars, hotels, homestays, inns, car tickets, tourist routes, boat tickets, yachts, boats, visas, guides, tickets, entertainment, insurance), and the specific information collected by the service will not exceed the total information collected by the sub services involved (such as service A collecting information x, service B collecting information y, and combination service AB collecting information will not exceed x+y).
  • When your traveler includes minors, we need you as a guardian to provide the necessary information for the tripName of a minorTheID number.

You can book for others through the Three Gorges Cruise Booking Center. You need to submit the passenger's personal information. Before providing us with the passenger's personal information, you must ensure that you have obtained their consent and that they are aware of and accept this privacy policy.

d) Payment settlement

  • When you purchase a product for payment settlement, you need to provideBank card number, expiration date, bank reserved mobile phone number, cardholder name, cardholder ID, card verification codeInformation.

e) Product delivery

  • When you need to use mailing (invoice, product) services when purchasing products, you need to provideThe recipient's name, mobile phone number, landline phone number, and delivery addressInformation to facilitate the delivery of your order.
  • If you need to issue a paper or electronic invoice, you also need to provide the following:Invoice header and email addressThe invoicing information andRecipient, mobile phone number, delivery addressInformation.

f) Customer service, protection of user rights and interests, and after-sales service

  • When you contact our customer service to obtain our customer service, you also need to provide yourMember InformationandOrder informationTo verify identity. At the same time, to ensure service quality, protect platform user rights, prevent fraud, and check the accuracy of the information you provide during customer service, your answers and calls to our customer service hotline, as well as your conversations with drivers during car service, will be recorded. The chat information you provide through online customer service will also be collected, and the recording will be automatically deleted after being retained for a period of time, unless it is necessary for compliance requirements or legitimate interests.

We may also understand your travel plans, style, and preferences, including meal requirements, travel/departure times, seat selection, ticketing options, insurance options, and personal information required by the Three Gorges Cruise Booking Center for other services such as tourism, transportation, tickets, visas, guides, group purchases, and live broadcasts.

g) Personal information collected when using specific products

  • When you watch the live broadcast, we need to obtain your phone call status to ensure that the live sound is turned off when you have a phone connection.

(2) Information necessary for transaction security and financial risk control

To more accurately identify and prevent attacks and protect the security of your account (including forming risk control tags/profiles/models, determining whether it belongs to IP/device blacklists, whether it is a real device/simulator, whether it has installed risk software/apps, etc.), we will automatically collect device or software information during your use of the product, such as your IP address and the model/version/storage space and device identification code (such as IDFA/IMEI/IMSI/AID/Android ID/PENUDID/GUID/serial number) used by your mobile device SIM card information, device application installation/uninstallation list, process information, device MAC address, network type/status, wireless network information of device connection (such as SSID/BSSID/status/list/MAC), sensor information, MEID (only for CDMA standard mobile phones), and configuration information used to access our services through web browsers and mobile devices. Please note that the scenarios we collect may include when the Three Gorges Cruise Booking Center travel app switches to the backend. We will collect and upload the above information based on the minimum frequency required for security and risk control. Every time you open the app, we will provide you with the unique device identifier IMEI, The upload frequency of IMSI, MAC, and Android ID should be controlled within two times. We will protect these device and software information through security measures such as minimizing access permissions, recording access logs, and storing and authorizing them separately from order information.

When you use financial products from the Three Gorges Cruise Booking Center (such as take and spend, borrow and spend), in order to achieve financial risk control purposes, such as identity authentication, assessing credit qualifications, credit and solvency, you may need to provide us with and allow us to collect more information (includingValid ID photo, facial image or video, address information, educational background information, work unit information, information related to income, property, and credit). Before using such services, we will separately explain the corresponding personal information collection and usage rules to you through page prompts, interaction processes, online display of agreements, and obtain your consent.

(3) Information that must be collected for legal compliance

The Cybersecurity Law of the People's Republic of China requires network operators to require users to provide formal identity information when providing information publishing and instant messaging functions. If your registered account is an email, in order to ensure compliance with legal and regulatory requirements, we will require you to providecell-phone numberImplement real name authentication.

In order to meet the requirements of the Notice on Regulating the Retrospective Management of Internet Insurance Sales (Yin Bao Jian Fa [2020] No. 26), when you purchase insurance products, Three Gorges Cruise Booking Center Insurance Agency Co., Ltd. will collect effective pictures or videos that can be restored to be available for inspection on the insurance product page, includingInformation of policyholder and insuredThePage operationPersonal information included.

In order to meet the requirements of laws and regulations such as the Regulations on the Administration of Internet News Information Service and the Regulations on the Administration of Internet Live Broadcasting Service, when you watch the live broadcast of the Three Gorges Cruise Booking Center, we will also collect the relevant information about the comments you send in the live broadcast room. If you register as a live broadcast anchor and use the anchor app of the Three Gorges Cruise Booking Center, you should also comply with the Privacy Policy of the Anchor of the Three Gorges Cruise Booking Center.

At the same time, in order to meet the storage requirements of the Cybersecurity Law of the People's Republic of China and relevant laws and regulations for network logs, we will collect your network access log information through cookies or web beacons when you use our services.

(2) The situation where you can choose to provide personal information independently

To enhance your travel experience, we may collect and use your personal information based on the relevant permissions of your authorized mobile device operating system. If you do not provide this personal information, you can still complete various travel service bookings and related services.

  • Location based city automatic selection and personalized recommendation function: We will collect your location information to determine your location, automatically select the city you are in to save you from manually entering your location information, automatically recommend relevant travel services including hotels and scenic spots nearby, automatically calculate information including nearby vehicles when using car services, the distance between you and the driver, your driving route to improve services or enhance your personal safety, and provide you with voice guidance function based on the location of your scenic spot (the APP needs to continuously obtain location information to play explanations of nearby scenic spots when users use this function). We collect geographic location information, including GPS or WLAN, and you can use it to improve services or enhance your personal safety. Turn off the positioning function, Stop collecting your geographic location information;
  • Microphone based customer service consultation function: You can use this function to complete customer service voice consultation in the Three Gorges Cruise Booking Center APP;
  • Camera based shooting, recording, and authentication functions: You can use this function to complete video shooting, photography, travel photography (community), ID scanning, QR code scanning, live streaming, and facial recognition authentication;
  • The function of uploading and saving photos based on photo albums, images, and media databases: You can use this function to upload your photos for various travel order reviews or save pictures;
  • Contact book based order traveler selection and recommendation function: You can use this function to quickly select the traveler in your contact book on the order filling page and implement the friend recommendation function in the travel photography (community) contact book;
  • Quick call function based on calling and making phone calls: You can use this function to facilitate your contact with customer service;
  • External storage based storage function: You can use this function to expand the data storage space of mobile applications;
  • Schedule reminder function based on read-write calendar: You can use this function to enable calendar reminders before travel. In addition, when you use the train ticket timed ticket grabbing function, we need to read calendar permissions to ensure that it will not be repeatedly written into the calendar in scenarios where there are multiple timed ticket grabbing reminders at the same time point;
  • Reduce the probability of train ticket booking failure based on Bluetooth function and phone status: When booking a train ticket, you can choose to enable Bluetooth and phone status permissions on your device. We will obtain the Bluetooth name based on the above two permissionscell-phone number、 Submit one or more of IMEI, VoiceMailNumber, IMSI, SIM serial number, device MAC address, and network type to 12306 to avoid possible booking failures when booking train tickets at 12306 due to the lack of the above information;
  • Troubleshooting function based on mobile phone status, network connection optimization, or advertising function: You can enable this function to improve the analysis and problem-solving efficiency of possible order or app failures in certain situations, improve network connection speed based on the connected operator network (SubscriberId/Provider information), or conduct corresponding advertising based on user device numbers;
  • Push notification function based on push notification permissions: You can enable this function on your IOS phone to receive notifications from the Three Gorges Cruise Booking Center travel app;
  • Facial ID based authentication function: You can enable this function on your IOS phone to achieve facial ID based authentication;
  • Quick input function based on voice to text: You can use this function on your IOS phone to achieve voice to text input;
  • Network access function based on wireless data permissions: You can choose to enable this permission to ensure network connection between the Three Gorges Cruise Booking Center travel APP and the server;
  • When using Meizu phones, log in to your phone account based on Meizu SDK: You can choose to enable this permission to facilitate Meizu login;
  • NFC based payment feature: You can enable this feature on NFC enabled phones to enhance the payment experience.

Please note that by granting any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you close any permission, it means that you have cancelled the authorization. We will no longer continue to collect and use relevant personal information based on the corresponding permission, nor will we be able to provide you with the services corresponding to that permission. However, your decision to disable permissions will not affect the information collection and use previously conducted based on your authorization.

The scenarios in which you can independently choose to provide personal information also include:

  • The name, gender, and date of birth information you added during account settings;
  • The personal information contained in the content you share through our services, such as travel photos (community) and order reviews, including shared photos or comments, date, time, location, etcGeographic location informationPlease note that the information you upload or share may result in the disclosure of your or others' personal information or even sensitive personal information. Please carefully consider whether to upload and share relevant information when using our services. If the information you publicly release involves personal information of children, you need to obtain authorization and consent from the guardians of the children involved before publishing
  • In non order scenarios, the frequent flyer information containing personal information that you actively added to the frequent flyer information at the Three Gorges Cruise Booking Center;
  • You provided it through the email binding functionBind emailInformation;
  • The functions you provide through account binding include WeChat QQ、 Account related information including Weibo, Baidu and Alipay;
  • We invite you to participate in market research to measure your interest in our products, services, and website based on the personal information you provide;
  • Shared information uploaded by you or others that displays your current or past geographic location;

(3) The situation where we obtain your personal information from third parties

We will obtain your relevant information from affiliated companies and business partners. For example, when you make a reservation through our affiliated companies, business partner websites, and their mobile applications, the reservation information you provide to them may be forwarded to us so that we can process your order and ensure a smooth booking. For example, we allow you to use social media accounts to link with our account for login. With your consent (which you authorize to the social platform), your relevant personal information will be shared with us through the social platform. The Three Gorges Cruise Booking Center will confirm the legality of these personal information sources based on agreements with affiliated companies and business partners.

(4) Other

In addition, to implement the "Cheng Password" function (a clipboard based activity pop-up window, where users copy a text with special rules from channels such as WeChat to their phone clipboard, open or switch back to the APP, and the APP will pop up the activity corresponding to the password based on the password in the user's clipboard), we will make rule judgments on the text content on your clipboard. Please rest assured that only when you open the Three Gorges Cruise Booking Center Travel APP (cold start) or switch from another APP to the Three Gorges Cruise Booking Center Travel APP (hot start), and recognize text information that meets specific rules (such as containing both specific URLs and numbers), will we read and upload it to our server. These strings cannot be recognized. Your identity, and we will not read or store any other information on your clipboard.

Please understand that the services we provide to you may be updated and developed. If you use other services not covered by the above instructions, and we need to collect your information based on that service, we will separately explain the scope and purpose of information collection to you through page prompts, interaction processes, agreement agreements, or revisions to this statement, and obtain your consent.

3. Information usage

(1) Generally speaking, the Three Gorges Cruise Booking Center uses your personal information for the following purposes:

  • To provide you with services: We use your personal data to complete and manage your online bookings. In addition, we will also provide you with relevant products or services through affiliated companies, business partners, and third parties.
  • Account Management: You can create an account through the Three Gorges Cruise Booking Center website. We will use the information you provide to manage your account and provide you with a series of practical functions. You can use your account to perform various operations, such as managing orders, adjusting personal settings, adding frequently used passenger information, viewing historical order information, order reviews, payment management, etc.
  • Reply to your inquiries and requests: We offer 24/7 international customer service in multiple languages to provide assistance when you need it.
  • Marketing activities: We will also use your information for legitimate and lawful marketing activities, such as providing you with the latest news on travel related products or services through messaging or phone contact, providing you with personalized recommendations and other promotional activity information that you may be interested in. We may recommend personalized products or services to you based on your search and browsing history, as well as your geographic location. If you don't like personalized recommendations when searching, you can browse by category tags on the product display page or turn off location based personalized recommendations by disabling location permissions. At the same time, for travel photography (community) products, we provide a button to turn off personalized recommendations. After entering the travel photography (community) product, you can click the community message button to enter the community message, and then turn off the personalized recommendation through "Settings" ->"Community Personalized Recommendation". You can also globally turn off personalized recommendations through the personalized push switch. Turning off the personalized push switch will cause you to not be able to see the products you are interested in in in the APP, which will affect your user experience. We recommend that you carefully consider before turning it off. In addition, the turn off status of the personalized push switch will expire seventy days after you turn it off. If you still want to turn it off after the expiration, you need to turn it off again. In addition, to ensure that turning off personalized push will take effect immediately, You need to clear the travel app cache of the Three Gorges Cruise Booking Center.
  • Contact you: reply to and handle your questions or requests, send information related to the order (such as successful order submission prompts, reminders for unfinished orders to continue, etc.), we may also send you surveys or invite you to provide feedback on our services.
  • Market analysis: Based on the information collected from your participation in market research, analyze and improve our products and services.
  • Enhance the security and reliability of our services: We may detect and prevent fraudulent and illegal activities, and use your personal data for risk assessment and security purposes.
  • Data analysis: We may use your order data for analysis to form a user profile, so that we can understand your location, preferences, and demographic information, or match it with data from other sources (including third parties), in order to develop our products, services, or marketing plans and improve our services.
  • Control credit risk: In order to ensure transaction security and control credit risk, the Three Gorges Cruise Booking Center and its affiliated companies and business partners may conduct data analysis on user information and commercially utilize the above analysis results.
  • Daily operations: including but not limited to order management, customer verification, technical support, network maintenance, troubleshooting, internal administrative affairs and internal policies and procedures, generating internal reports, etc.
  • Fulfilling obligations: Handling insurance claims and payments under relevant policies, handling commissions paid to partners or filing claims or recovering payments for losses caused to service partners.
  • Legal Purpose: We may need to use your information to process and resolve legal disputes, or to comply with any laws, regulations, or regulatory documents that are binding on us, in order to cooperate with national authorities or regulatory agencies in investigating and complying with legal regulations.
  • In addition, we may use and disclose your personal information for other purposes and inform you through the revision of this statement.

(2) While enjoying the various services provided by the Three Gorges Cruise Booking Center, you authorize and agree to receive commercial information sent by the Three Gorges Cruise Booking Center to your email, mobile phone, mailing address, etc., including but not limited to the latest Three Gorges Cruise Booking Center product information, promotional information, etc. If you choose not to accept various information services provided by the Three Gorges Cruise Booking Center, you can refuse such information services according to the corresponding settings provided by the Three Gorges Cruise Booking Center. We may collaborate with third-party advertising platforms (such as Toutiao, Baidu, and Guangdian) to recommend personalized products to you based on our analysis of your preferences. The platform only provides us with a window to display products or services, and the content of the window is personalized product or service display information within the Three Gorges Cruise Booking Center. Therefore, we will not provide any personal information of you to advertisers.

(3) You are fully aware that we do not require your authorization or consent to use personal information in the following situations:

  • Related to national security and defense security;
  • Related to public safety, public health, and major public interests
  • Related to criminal investigation, prosecution, trial, and execution of judgments;
  • For the purpose of safeguarding the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain their consent;
  • The collected personal information is disclosed by the personal information subject to the public on their own;
  • Collecting your personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
  • Necessary to sign the contract according to your requirements;
  • Necessary for maintaining the safe and stable operation of the provided products or services, such as detecting and handling product or service failures;
  • Academic research institutions conduct statistical or academic research necessary for the public interest, and when providing results of academic research or descriptions to external parties, they de identify the personal information contained in the results;
  • Other circumstances stipulated by laws and regulations.

4. Information sharing, transfer, and public disclosure

(1) We may share your order information, account information, device information, and location information with third parties such as partners to ensure the smooth completion of the services we provide to you. But we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary for providing services. Our partners include the following types (including entities within and outside of China):

  • Suppliers: including but not limited to hotels, airlines, cruise ships, car rentals, travel agencies, scenic spots, and event providers and agents to meet your booking needs. These suppliers may contact you as needed to complete travel products or services.
  • Financial institutions and third-party payment institutions: When you book an order, apply for a refund, or purchase insurance, we will share specific order information with financial institutions or third-party payment institutions. When we deem it necessary for fraud detection and prevention purposes, we will further share other necessary information with relevant financial institutions, such as IP addresses. When you use our financial services such as installment payments, consumer credit, wealth management, and flash card services, we will share your relevant information with our partner financial institutions based on the agreement or authorization you provided when opening specific products, so that these institutions can provide you with the services you need.
  • Business partners: We may work with partners to provide you with products or services, including express delivery services, communication services, customer service, marketing, advertising, technical services, real name authentication services, consulting services, etc.
  • Affiliated companies: We may share your personal information with our affiliated companies to enable us to provide you with information related to travel or other products or services, and they will take no less stringent protection measures than this privacy policy.

Please note that for the purpose of preventing and detecting fraud among business partners and affiliated companies, we may also carefully provide necessary personal information. The provision of such personal information will undergo strict internal security assessments and approvals, and will be limited by signing corresponding agreements to limit the purpose of its use.

In order for you to receive information push notifications, log in and share information on third-party platforms, use third-party payments, use map services, use facial recognition functions of financial products, and achieve one click login of mobile phone numbers and other services and functions, our application will embed software tool development kits (SDKs) or similar applications from authorized partners. We use these SDKs through interface calls provided by the operating system. The names, providers, purposes and categories of collecting personal information of these third-party SDKs are: If you use OPPO/Xiaomi/Vivo/Huawei/Meizu mobile devices, OPPO Push (OPPO Guangdong Mobile Communication Co., Ltd.) may read your informationposition informationWireless network device MAC, wireless network list, device MAC address, network type information, and the Android permissions used to collect personal information include ACCESS_CETWORKS READ_EXTERNAL_STORAGE、WRITE_EXTERNAL_STORAGE; Xiaomi Push (Xiaomi Technology Co., Ltd.) may read your phone model, phone serial number, wireless network name Android ID, The Android permissions for collecting personal information may include GET_TASKS READ_PHONE_STATE、WRITE_EXTERNAL_STORAGE、ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE; Vivo Push (Guangdong BBK Electronics Industry Co., Ltd.)/Huawei Push (Huawei Technologies Co., Ltd.) SDK may read your device information (which may include connected wireless network device MAC, wireless network list, device MAC address, network type, phone model, phone serial number, wireless network name) andposition informationThe Android permissions for collecting personal information that may be invoked may include READ_CHONE-STATE WRITE_EXTERNAL_STORAGE、ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE、ACCESS_COARSE_LOCATION、ACCESS_FINE_LOCATION; Meizu (Meizu Technology Co., Ltd.) SDK may read your device information (which may include connected wireless network device MAC, wireless network list, device MAC address, network type, phone model, phone serial number, wireless network name, etc.)Equipment account)Andposition informationThe Android permissions for collecting personal information that may be invoked may include READ_CHONE-STATE WRITE_EXTERNAL_STORAGE、ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE、ACCESS_COARSE_LOCATION、ACCESS_FINE_LOCATION、GET_ACCOUNTS, Used to implement message push;Please note that for push type SDKs, they will only be initialized and take effect when you are using the corresponding brand of mobile device.If you use third-party login and information sharing functions on Sina/QQ/WeChat platforms, Sina (Beijing Weimeng Chuangke Network Technology Co., Ltd.) may collect your MAC address, wireless network name, wireless MAC, mobile phone serial number, and mobile phone model information. The Android permissions used to collect personal information may include READ_SHONE-STATE WRITE_EXTERNAL_STORAGE、ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE; QQ Share (Tencent Technology (Shenzhen) Co., Ltd.) may collect your device MAC, IMEI, SIM card serial number Android ID、 Phone model, application installation list, andposition informationThe Android permissions for collecting personal information that may be invoked include ACCESS_CARSE_Location ACCESS_FINE_LOCATION、GET_TASKS、READ_PHONE_STATE、WRITE_EXTERNAL_STORAGE、ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE; WeChat Share&Payment SDK (Tencent Technology (Shenzhen) Co., Ltd.) will collect your device information (which may include device MAC address, IMEI, SIM card serial number, Android ID, phone model, wireless network name, wireless network device MAC address, phone serial number) andposition informationThe Android permissions for collecting personal information that may be invoked include ACCESS_CARSE_Location ACCESS_FINE_LOCATION、READ_PHONE_STATE、WRITE_EXTERNAL_STORAGE、ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE; If you use the third-party payment function provided by Alipay/QQ Wallet/WeChat payment/UnionPay/Baidu Wallet when purchasing the products of the Three Gorges Cruise Booking Center, Alipay (Alipay Network Co., Ltd.) may collect your device model, MAC address, wireless MAC address, wireless network, sensor information, IMEI, Android ID information, and the Android rights to collect personal information may include ACCESS_NETWORK_STATE ACCESS_WIFI_STATE; QQ Wallet (Tenpay Payment Technology Co., Ltd.)/WeChat Pay (Tencent Technology (Shenzhen) Co., Ltd.)/UnionPay Pay (Shanghai UnionPay Business Co., Ltd.)/Duxiaoman (Duxiaoman Technology (Beijing) Co., Ltd.) SDK will collect your device information (which may include IMEI, IMSI, device MAC address, Android Id, device model, network type, wireless network list, wireless network MAC address, wireless network name, sensor information, SIM serial number information)position informationThecell-phone numberThe Android permissions for collecting personal information that may be invoked include ACCESS_CARSE_Location ACCESS_FINE_LOCATION、READ_PHONE_STATE、WRITE_EXTERNAL_STORAGE、ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE; If you use map services such as hotel location and taxi location, the Baidu Maps (Beijing Baidu Online Network Technology Co., Ltd.) SDK will collect your device information (which may include Android ID, phone model information, sensor information)position informationThe Android permissions for collecting personal information that may be invoked may include READ_CHONE-STATE WRITE_EXTERNAL_STORAGE、ACCESS_FINE_LOCATION、GET_TASKS、WRITE_SETTINGS、ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE; If you use the voice input function provided by Baidu, the Baidu Voice (Beijing Baidu Online Network Technology Co., Ltd.) SDK will collect your device information (which may include phone model, IMSI, running process information) andVoice messageConvert to text to implement search function, and the Android permissions for collecting personal information may include AUDIO READ_PHONE_STATE、WRITE_EXTERNAL_STORAGE; If you need to use facial recognition function to verify user identity when using corresponding financial products (such as borrowing flowers, taking flowers, and wealth management), the Kuangshi (Beijing Kuangshi Technology Co., Ltd.)/Qunar.com (Beijing Quna Information Technology Co., Ltd.) SDK will collect your informationLive photosTheID numberName, device information (which may include sensor information, wireless network device name, wireless network list, device model, IP, device MAC address)position informationThe Android permissions used to collect personal information may include CAMERA ACCESS_COARSE_LOCATION、ACCESS_FINE_LOCATION、READ_PHONE_STATE、WRITE_EXTERNAL_STORAGE、ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE; If you use the travel photography (community) image filter function, the SenseTime (Beijing SenseTime Technology Development Co., Ltd.) SDK will collect possible informationImages including facesThe Android permissions for collecting personal information that may be invoked include READ.exe TERNAL_STAGE WRITE_EXTERNAL_STORAGE; If you use the one click login function of the APP based on your telecom/China Mobile/China Unicom mobile phone number, the China Telecom Unified Authentication (Shijilong Information Network Co., Ltd.)/China Mobile Unified Authentication (China Mobile Communications Group Co., Ltd.)/Bosch Tong (Fujian Bosch Tong Information Co., Ltd.)/Flash Test (Shenzhen Hexun Huagu Information Technology Co., Ltd.) SDK will collect your device information (which may include IP, Android ID, SIM card information, IMEI, IMSI, network type, wireless network device IP, wireless network device MAC address, device model, and operating process information)cell-phone numberThe Android permissions for collecting personal information that are called include READ_CHONE_STATE WRITE_SETTINGS、ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE、CHANGE_NETWORK_STATE; The OAID (China Academy of Information and Communications Technology) SDK will collect your device information (which may include network status, call status, OAID) to achieve anonymous device identification, reduce the possibility of being tracked by advertisements, protect your privacy, and call for Android permissions to collect personal information, which may include READ_CHONE-STATE ACCESS_NETWORK_STATE、ACCESS_WIFI_STATE; Tencent Live (Tencent Technology (Shenzhen) Co., Ltd.) SDK will collect your device model Android ID、 Device manufacturer and wireless network name information for your convenience in watching live broadcasts. In the IOS version of the Three Gorges Cruise Booking Center Extreme Edition APP, in order to achieve advertising purposes, AppsFlyer (Beijing) Technology Co., Ltd.) will collect your device information (which may include phone model, sensor) andposition informationTo improve the efficiency of app development, we have also integrated the open-source Facebook React Native (developer: Facebook Inc.)SDK, This SDK may collect your IMEI, IMSI, andposition informationThe permissions to be called may include READ_CHONE-STATE ACCESS_COARSE_LOCATION、ACCESS_FINE_LOCATION ; In addition, the travel app of the Three Gorges Cruise Booking Center also integrates the China Merchants Bank (China Merchants Bank Co., Ltd.) One Stop Payment SDK, which is used to activate the One Stop Payment app for payment when you choose One Stop Payment. The SDK itself does not collect your personal information.

Please note that the developer documentation or privacy policy pages in the above links are created and published by the corresponding SDK developers/providers. The relevant SDK developers/providers may make changes or adjustments to the links and linked webpage content within the scope permitted by law. Please refer to the latest published links and linked webpage content by the relevant SDK developers/providers. Due to some SDK developers/providers not providing online documentation, we are unable to provide links to all third-party SDK development documents or corresponding privacy policies.

We will conduct strict security technology testing and access control on the SDK of authorized partners. We will sign strict confidentiality agreements with companies and organizations with whom we share personal information, requiring them to handle personal information in accordance with this privacy policy and our other relevant confidentiality and security measures. Our partners have no right to use your personal information for any other purpose. If we want to change the purpose of processing your personal information, we will seek your authorization and consent again.

(2) Information transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

  • Obtaining your explicit consent or authorization in advance;
  • According to applicable laws, regulations, legal procedures, mandatory administrative or judicial requirements;
  • When it comes to mergers, acquisitions, asset transfers, or similar transactions involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek authorization and consent from you again.

(3) Public disclosure

We will only publicly disclose your personal information in the following situations:

  • According to your needs, disclose the personal information you have specified in the disclosure method that you have explicitly agreed to;
  • In accordance with the requirements of laws, regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information based on the required type and disclosure method. Subject to compliance with laws and regulations, when we receive a request for disclosure of the aforementioned information, we will require the issuance of corresponding legal documents, such as subpoenas or investigation letters.

5. Information storage and cross-border transmission

(1) We will keep your personal information for three months after the date of account cancellation, unless it is necessary to extend the retention period or with the permission or assistance of legal or competent authorities to conduct inquiries.

(2) If we cease to operate the products or services of the Three Gorges Cruise Booking Center website, we will promptly stop the activity of collecting your personal information. We will notify you of the cessation of operation in the form of individual delivery or announcement, and delete or anonymize the personal information we hold.

(3) The personal information collected and generated during our operations within the territory of the People's Republic of China is stored within China, and some scenarios require the transfer of your personal information overseas

  • Obtain your explicit authorization;
  • When the marketing scenario involves overseas service providers;
  • When you engage in cross-border transactions through the Three Gorges Cruise Booking Center platform (such as booking overseas hotels, booking overseas air tickets involving the use of overseas GDS global distribution systems, booking car tickets, train tickets, boat tickets, taxis, and travel services involving services provided by overseas suppliers) and other personal proactive behaviors;
  • Clear requirements of laws and regulations.

6. The use of cookies

In order to provide you with a more convenient and easy access experience, when you visit the Three Gorges Cruise Booking Center website or use the services provided by the Three Gorges Cruise Booking Center, we may store small data files called cookies on your device terminal or system to identify your identity. This can help you avoid the step of repeatedly entering registration information, optimize your selection and interaction with advertisements, and help determine the security status of your account.You can clear all cookies saved on your computer or mobile device, and you have the right to accept or refuse cookies. If your browser automatically accepts cookies, you can modify your browser settings to refuse cookies according to your needs. Please note that if you choose to refuse cookies, you may not be able to better experience the services provided by the Three Gorges Cruise Booking Center.

7. Personal sensitive information reminder

Personal sensitive information refers to personal information that, if leaked, illegally provided, or abused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. The personal sensitive information referred to in this privacy policy includes: personal property information (includingBank account number, password information, asset proof information, loan information, transaction and consumption records, virtual property information)Personal health and medical information, personal biometric information(Facial images, facial videos)Personal identification information (includingID card, passport, Taiwan compatriot card, homecoming card, military card, driver's license, household register, birth certificate, permanent residence ID card of foreigners, residence card of Hong Kong, Macao and Taiwan residents, photos, marriage certificate, relationship certificate, employment certificate, unit certificate)Network identity identification information (includingAccount name and email addressAnd related to the aforementionedPassword, password, password protected answer), as well as other information (includingAddress book, personal phone number, marriage history, whereabouts, accommodation information, precise positioning information, racial information, religious information).

These personal sensitive information will be strictly protected. The privacy policy of Three Gorges Cruise Booking Center reminds you that the content and information uploaded or posted in the products or services (such as communities and reviews) provided by Three Gorges Cruise Booking Center may disclose your personal sensitive information, which may not necessarily be necessary for the collection of services.Therefore, you need to carefully consider before using the products or services we provide for you. You agree that these sensitive personal information will be processed in accordance with the purposes and methods outlined in the Privacy Policy of the Three Gorges Cruise Booking Center.

8. Information Security and Protection

(1) The Three Gorges Cruise Booking Center attaches great importance to information security and has established a dedicated team responsible for it. We strive to provide you with information protection by adopting appropriate management, technical, and physical security measures. We have established an information security assurance system that is compatible with business development, based on domestic and international information security standards and best practices. We have obtained ISO27001 Information Security Management System Standard Certification and PCI-DSS Payment Card Industry Data Security Standard Certification.

(2) We have established security measures at various stages of data collection, storage, display, processing, use, and destruction from the perspective of the lifecycle of data. Different control measures are taken according to the level of information sensitivity, including but not limited to access control, SSL encrypted transmission, AES 256 bit or higher encryption algorithms for encrypted storage, and sensitive information desensitization display.

(3) We have also implemented strict management for employees who may have access to your information, monitoring their operations. We have established approval mechanisms for important operations such as data access, internal and external transmission and use, anonymization, decryption, etc., and have signed confidentiality agreements with the aforementioned employees. At the same time, we also regularly provide information security training to our employees, requiring them to develop good operating habits in their daily work and enhance their awareness of data protection.

(4) Despite the aforementioned security measures, please understand that there are no "perfect security measures" on the internet. We will provide corresponding security measures based on existing technology to protect your information and provide reasonable security guarantees. We will do our best to ensure that your information is not leaked, damaged or lost.

(5) Your account has security protection functions. Please keep your account and password information safe and do not disclose your password to others. If you find that your personal information has been leaked, especially your account and password, please contact our customer service immediately so that we can take corresponding measures.

(6) Please save or back up your text, images, and other information in a timely manner. You need to understand and accept that the system and communication network you use to access our services may encounter problems due to factors beyond our control.

(7)When using the Three Gorges Cruise Booking Center website service for online transactions, please protect your personal information (including but not limited to traveler's name, contact information or address) properly and only provide it to others in necessary circumstances. Please use a complex password to help us ensure the security of your account. We will do our best to ensure the security of any information you send to us. To prevent unauthorized use of your password or the use of your computer, mobile device, or SIM card, if you discover that your personal information, especially your account or password, has been leaked, please contact the customer service of the Three Gorges Cruise Booking Center immediately so that we can verify and take appropriate measures based on your application.

9. Information security incident handling

After an unfortunate personal information security incident occurs, we will inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you in accordance with legal requirements. We will inform you of the relevant situation of the event through email, letter, phone, push notifications, etc. When it is difficult to inform individual information subjects one by one, we will adopt a reasonable and effective way to publish an announcement. At the same time, we will also report the handling of personal information security incidents in accordance with regulatory requirements.

10. Protection of Minors' Information

(1) The Three Gorges Cruise Booking Center attaches great importance to the protection of personal information of minors. If you are a minor under the age of 18, you should obtain the consent of your legal guardian before using the services of the Three Gorges Cruise Booking Center. The Three Gorges Cruise Booking Center protects the personal information and privacy of minors in accordance with relevant national laws and regulations such as the Law of the People's Republic of China on the Protection of Minors.

(2) The Three Gorges Cruise Booking Center will not proactively collect personal information from minors directly. For the collection of personal information of minors with the consent of their guardians, we only use, share, transfer or disclose such information as permitted by laws and regulations, with the consent of the guardians, or as necessary to protect minors.

(3) As a guardian, you can log in to the app and use "My" ->"Common Information" to query, correct, and delete information related to minors. If there is evidence that a minor registered and used our services without the consent of their guardian, the guardian can contact the customer service of the Three Gorges Cruise Booking Center, and we will delete the personal information of the relevant minor as soon as possible after confirmation.

(4) For personal information of children under the age of 14, we will follow the principles of legitimate necessity, informed consent, clear purpose, security protection, and lawful use, and store, use, and disclose it in accordance with the requirements of laws and regulations such as the "Regulations on the Protection of Children's Personal Information Networks". When you, as a guardian, choose to use travel services related to the Three Gorges Cruise Booking Center for your child under guardianship, we may need to collect personal information of the child under guardianship from you for the purpose of providing you with necessary services. If you do not provide the aforementioned information, you will not be able to enjoy the relevant services we provide. In addition, you may voluntarily provide us with personal information of children when using the evaluation function. Please be aware of this and choose carefully. As a guardian, you should fulfill your guardianship responsibilities correctly and protect the personal information security of children. If you have any opinions, suggestions or complaints regarding children's personal information, please contact us.

11. User Personal Information Management

(1) After logging in on the APP, you can follow the steps below to manage your personal information

  • Search, correct, and delete your frequent flyer information, address information, and reimbursement voucher information through "My" ->"Common Information";
  • Use "My" and click on the user avatar to check the real name, gender, date of birth, bound phone, bound email, login history, and account association information you have filled in;
  • Query, correct, and delete personal information displayed in the front-end orders of the APP through "My" ->"All Orders";
  • Search, correct, and delete your bank card information through "My" ->"My Wallet" ->"Bank Card";
  • Search and delete your browsing history information through "My" ->"Browsing History", and search for your travel history information through "My" ->"Travel Footprints";
  • Search, correct, and delete community information through "My" ->"My Community";
  • Search for travel itinerary information through 'itinerary';
  • You can also log in to the app, click on "My", and then click on the message button in the upper right corner to check your messages and chat history. Click on the search box at the top of the "Home" page, and then search and delete your search history in the "Historical Search" section belowIf there are any problems during the operation, you can contact the customer service of the Three Gorges Cruise Booking Center.

(2) You can change the scope of your authorization for us to continue collecting personal information or revoke your authorization by deleting your personal information, disabling device functions, and other means. You can also revoke all authorization for us to continue collecting your personal information by canceling your account. When you or we assist you in deleting relevant information, due to applicable legal requirements or security technology reasons, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal information and isolate it from any further processing until it can be cleared or anonymized when the backup is updated.

(3) If you choose to activate financial products or services, based on the special nature of such products and the requirements of relevant laws and regulations, each business function requires some basic personal information to be completed. When you withdraw your authorization, we cannot continue to provide you with the corresponding services. Meanwhile, if the service you have already used has not ended, such as unpaid debts, you may not be able to revoke your authorization until the service ends.

12. Visit our website from outside Chinese Mainland

If you visit our website from outside Chinese Mainland, please note that your information may be transferred to, stored in, and processed in Chinese Mainland. The data protection law and other laws in Chinese Mainland may be different from those in your country/region, but please believe that we will take measures to protect your information. By choosing to use our services, you acknowledge and agree that your information may be transmitted to our website and to third parties who share information with us as described in this privacy policy.

13. Scope of Application of Privacy Policy

Except for certain specific services, all of our services are subject to the Privacy Policy of the Three Gorges Cruise Booking Center. Specific services will be subject to specific privacy policies or agreements. The privacy policy or agreement of this specific service constitutes a part of the "Three Gorges Cruise Booking Center Privacy Policy". If there is any inconsistency between the privacy policy or agreement of any specific service and the Privacy Policy of Three Gorges Cruise Booking Center, the privacy policy or agreement of the specific service shall apply. Please note that the Privacy Policy of Three Gorges Cruise Booking Center does not apply to information collected through third-party services (including any third-party websites) accessed through our services; Information collected through other companies and institutions that provide advertising services in our service.

14. Modification of Privacy Policy

The Three Gorges Cruise Booking Center may modify its privacy policy as necessary. Please understand that we may revise this privacy policy in a timely manner. We will indicate the latest update date of this privacy policy, which will take effect at the time of publication. Without your explicit consent, the Three Gorges Cruise Booking Center will not reduce the rights you are entitled to under this privacy policy. For significant changes, the Three Gorges Cruise Booking Center will also provide more prominent notifications (including for certain services, we will send notifications via email explaining the specific changes to the privacy policy). Please regularly review this privacy policy to read the latest version.

The significant changes referred to in this policy include but are not limited to:

1. Our service model has undergone significant changes. Such as the purpose of processing personal information, the types of personal information processed, and the ways in which personal information is used;

2. We have undergone significant changes in ownership structure, organizational structure, and other aspects. Changes in ownership caused by business adjustments, bankruptcy mergers and acquisitions, etc;

3. The main objects of personal information sharing, transfer or public disclosure have changed;

4. There has been a significant change in your right to participate in personal information processing and the way you exercise it;

5. When the responsible department, contact information, and complaint channels for handling personal information security change;

6. When the personal information security impact assessment report indicates the presence of high risks.

15. How to contact us

(1) If you have any questions, opinions or suggestions related to personal information protection or privacy protection, you can contact us by visiting the online customer service system or by phone.

(2) Normally, we will reply within fifteen working days. If you are not satisfied with our response, especially if our personal information processing behavior has harmed your legitimate rights and interests, you can also file a complaint with regulatory authorities such as the Cyberspace Administration of China and the Consumer Protection Association.

16. Legal

The privacy policy should be consistent with the interpretation of the country's national laws, including disputed and conflicting content in legal provisions. The user and Chongqing Meiya International Travel Agency Co., Ltd. unanimously agree to submit to the jurisdiction of the court. If any terms conflict with the law, these terms will be re interpreted as closely as possible, while other terms will maintain legal effect and impact on the user. Any disputes arising from the interpretation of this privacy policy and the user's booking of any products through the Three Gorges Cruise Booking Center website, as well as any disputes related to user personal information or privacy protection, will be subject to the jurisdiction of the Changning District People's Court of Shanghai.

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